What the lab researches

User Experience Lab

Technology put to the test 

Analysing interactions to design intelligent systems that are intuitive and user-oriented. 

What does it feel like to interact with an intelligent system? When does a product feel intuitive to use? And how can that even be measured? In the User Experience Lab, digital and physical prototypes are tested under real-world conditions – capturing and analysing users’ behavioural and physiological responses. These valuable insights are used to refine system design – or to return to the drawing board when necessary. 

Test data is collected using iMotions software along with hardware that measures psychophysiological signals: eye tracking, skin conductance (GSR), facial expression analysis, EEG, EMG and ECG – all integrated into a single platform. This approach provides objective insights into user behaviour and experiences that would otherwise remain hidden. 

The advantage for you 

  • User-centred system optimisation 

  • Evaluation of real user interactions 

  • Integration into iterative development processes 

Our services 

  • Evaluation of digital & physical prototypes 

  • Collection and analysis of behavioural data 

  • UX testing for intelligent systems 

  • Analysis of physical-digital interactions 

Key tools

  • iMotions software platform 

  • Eye tracking, skin conductance measurement (GSR), facial expression analysis, electroencephalography (EEG), electromyography (EMG) and electrocardiography (ECG) 

  • Testing stations with experiment direction 

Explore & learn

Technology sector

Digital

Operator

Free University of Bolzano-Bozen

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Direct contact: +39 0471 066 648